Job Description
Join our dynamic team at Sunrise Solutions Group and start your career immediately! We're seeking motivated Customer Service Representatives to join our Phoenix-based operations this week. This is a rare opportunity to bypass the traditional hiring process and begin contributing to our award-winning support team immediately. Enjoy competitive pay, comprehensive benefits, and a supportive work environment designed for growth.
Why Apply Today?
• Same-week start date
• Paid training provided
• Health/dental/vision benefits
• Career advancement opportunities
• Collaborative team culture
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM system (Salesforce training provided)
- Meet daily performance metrics for quality and speed
- Collaborate with team members to improve service processes
- Participate in ongoing product knowledge training
- Maintain positive customer satisfaction scores
Qualifications
- High school diploma or equivalent (degree preferred)
- Minimum 1 year customer service experience
- Excellent verbal/written communication skills
- Proficient with Microsoft Office suite
- Ability to work flexible shifts (including weekends)
- Problem-solving mindset with attention to detail
- Must pass background check and drug screen
- Phoenix residency required (no relocation assistance)