Job Description
Join our dynamic Fort Worth team and launch your tech career this week! InnovateTech Solutions is seeking motivated entry-level professionals ready to dive into the fast-paced world of IT support. No experience? No problem—we provide comprehensive training to build your skills in network administration, system troubleshooting, and client relations. Enjoy a collaborative environment with growth opportunities, competitive benefits, and the chance to work with cutting-edge technology. Perfect for recent graduates or career changers passionate about technology!
Responsibilities
- Provide technical support via phone, email, and in-person for hardware/software issues
- Install, configure, and maintain desktop/laptop systems
- Assist with network security protocols and data backup procedures
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior engineers on complex troubleshooting
- Train users on new software and system updates
- Monitor system performance and proactively address potential issues
Qualifications
- High school diploma or equivalent; technical certification or degree preferred
- Basic understanding of Windows OS, networking, and hardware components
- Strong problem-solving and communication skills
- Ability to learn quickly and adapt to new technologies
- Customer service mindset with patience and professionalism
- Valid driver's license for occasional off-site support
- Must be available to start immediately this week