Job Description
Join our dynamic team at TechSolutions Inc. as an Entry-Level IT Support Specialist! We're urgently hiring motivated individuals passionate about technology to provide exceptional technical support to our clients. This is your chance to launch a rewarding career in IT with hands-on experience in a fast-paced environment. Enjoy competitive compensation, comprehensive benefits, and opportunities for rapid growth.
Responsibilities
- Diagnose and resolve hardware/software issues via phone, email, and remote support
- Install, configure, and maintain computer systems and networks
- Document technical issues and solutions in our ticketing system
- Train users on software applications and best practices
- Collaborate with senior technicians on complex technical projects
- Perform routine system maintenance and security updates
- Assist with onboarding new employees and equipment setups
Qualifications
- High school diploma or equivalent; technical certifications a plus
- Basic understanding of operating systems (Windows, macOS)
- Familiarity with networking concepts and hardware troubleshooting
- Strong problem-solving and communication skills
- Ability to work independently and in a team environment
- Customer service experience preferred
- Valid driver's license required for occasional on-site visits