Job Description
Urgent Hire: We're seeking motivated Entry-Level IT Support Specialists to join our dynamic team in Nashville! This is your chance to launch a rewarding tech career with hands-on experience in enterprise environments. Our fast-paced startup culture offers mentorship, growth opportunities, and the chance to work with cutting-edge technologies. If you're passionate about problem-solving and eager to learn, apply today!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Manage helpdesk tickets and user inquiries
- Deploy and configure workstations and peripherals
- Assist with network troubleshooting and documentation
- Collaborate with senior engineers on system upgrades
- Implement security protocols and access controls
- Train users on new technologies and best practices
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/macOS/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Customer service orientation and strong communication skills
- Ability to troubleshoot hardware/software issues independently
- CompTIA A+ or similar certification preferred
- Valid driver's license and reliable transportation