Job Description
Join our dynamic Memphis team as an Entry-Level IT Support Specialist! We're urgently hiring motivated individuals with a passion for technology to provide critical infrastructure support. This is your golden ticket to launch a rewarding career in IT with comprehensive training and growth opportunities. Work alongside industry experts in a fast-paced environment where your contributions directly impact our success. No prior experience required – we provide all necessary training!
Responsibilities
- Provide desktop and hardware support including troubleshooting, repairs, and maintenance
- Install, configure, and manage Windows operating systems and software applications
- Monitor network performance and resolve connectivity issues
- Create and maintain technical documentation for systems and procedures
- Delve first-class customer service via phone, email, and in-person support
- Assist with cybersecurity best practices and data protection protocols
- Collaborate with senior IT staff on system upgrades and projects
Qualifications
- High school diploma or equivalent (Bachelor's preferred but not required)
- Basic knowledge of computer hardware, software, and networking concepts
- Strong problem-solving skills and logical approach to technical issues
- Excellent verbal communication and customer service abilities
- Ability to learn quickly and adapt to new technologies
- Valid driver's license and reliable transportation
- CompTIA A+ certification or willingness to obtain within 6 months