Job Description
Are you ready to launch your career in the tech industry? San Antonio Digital Solutions is looking for motivated Entry Level IT Support Specialists to join our growing team immediately. We offer comprehensive on-the-job training and a supportive environment where you can learn from industry experts.
Why Join Us?
- Immediate Start: Onboard this week and begin your journey.
- No Experience Needed: We provide full training for the right candidates.
- Growth Opportunities: Clear pathways to senior IT roles.
As a Junior IT Specialist, you will be the first point of contact for technical support, ensuring our clients have seamless technology experiences.
Responsibilities
- Assist with desktop support, hardware installation, and software troubleshooting.
- Manage and respond to help desk tickets in a timely manner.
- Communicate technical solutions to non-technical clients clearly.
- Maintain accurate records of technical issues and resolutions.
- Collaborate with senior technicians to resolve complex network issues.
- Participate in daily team meetings and training sessions.
Qualifications
- High school diploma or GED required.
- Basic understanding of computer hardware and operating systems (Windows/Mac).
- Strong problem-solving and analytical thinking skills.
- Excellent verbal and written communication abilities.
- Ability to work in a fast-paced, team-oriented environment.
- Willingness to learn new technologies quickly.