Job Description
Join TechSolutions OKC's dynamic team as an Entry-Level IT Support Specialist! This is your opportunity to launch your career in technology while serving Oklahoma City's growing business community. We're seeking motivated individuals with a passion for problem-solving and customer service to provide essential technical support. Start immediately and gain hands-on experience with cutting-edge systems in a collaborative environment. No prior experience required—just bring your eagerness to learn and grow with us!
Responsibilities
- Provide Tier 1 technical support via phone, email, and in-person for hardware/software issues
- Install, configure, and troubleshoot desktops, laptops, and peripherals
- Assist with network connectivity and security protocols
- Create and maintain documentation for IT processes and procedures
- Collaborate with senior technicians on complex system implementations
- Participate in regular training sessions to enhance technical skills
Qualifications
- High school diploma or equivalent; relevant certifications (CompTIA A+, Google IT) preferred
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
- Valid driver's license and reliable transportation
- Must be available to start work within 1 week of offer
- Passion for technology and customer service excellence