Job Description
Join our dynamic team at TechSolutions Inc. and kickstart your IT career this week! We're seeking motivated Entry-Level IT Support Specialists to provide exceptional technical assistance to our clients in Jacksonville. This is your opportunity to gain hands-on experience with cutting-edge technology while making a tangible impact. Our collaborative environment offers mentorship, growth opportunities, and a competitive benefits package. If you're passionate about technology and eager to learn, apply now and start your journey with us!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Document IT processes and maintain accurate technical documentation
- Collaborate with senior team members to resolve complex technical problems
- Train end-users on new technologies and best practices
- Monitor system performance and report potential security risks
- Participate in IT projects and system upgrades
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and troubleshooting abilities
- Excellent communication and customer service skills
- Ability to work independently and in a team environment
- CompTIA A+ certification preferred (not required)
- Valid driver's license required for occasional on-site visits