Job Description
Join TechSolutions Inc., a leading innovator in enterprise technology solutions, and kickstart your career in IT this week! We're seeking motivated Entry-Level IT Support Specialists to join our dynamic San Antonio team. This is your chance to gain hands-on experience with cutting-edge systems while working alongside industry experts. Enjoy competitive benefits, flexible start dates, and a supportive environment designed for growth. Don't miss this opportunity to launch your tech career in one of America's fastest-growing tech hubs!
Responsibilities
- Provide Tier 1 technical support to employees via phone, email, and in-person channels
- Troubleshoot hardware/software issues including Windows OS, Microsoft Office Suite, and network connectivity
- Deploy and configure new workstations, peripherals, and mobile devices
- Document technical issues and resolutions using ITSM software (ServiceNow/Jira)
- Assist with cybersecurity protocols including password resets and access management
- Collaborate with senior IT staff on infrastructure projects
- Conduct regular system maintenance and updates
Qualifications
- High school diploma or equivalent; Associate's degree in IT/Computer Science preferred
- Basic knowledge of networking concepts (TCP/IP, DNS, DHCP)
- Familiarity with Windows operating systems and Microsoft Office suite
- Strong problem-solving and customer service skills
- Ability to work independently and as part of a team
- CompTIA A+ certification or equivalent experience a plus
- Valid Texas driver's license (for occasional site visits)