Job Description
Join our dynamic team as an Entry-Level IT Support Specialist in Indianapolis! This urgent opening is perfect for recent graduates or career changers passionate about technology. We offer comprehensive training, career growth opportunities, and a collaborative environment where your skills will make an immediate impact. Enjoy competitive compensation, full benefits, and the chance to work with cutting-edge technology in one of Indiana's fastest-growing tech hubs. Don't miss this chance to launch your IT career!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Assist employees with troubleshooting desktop, laptop, and mobile device problems
- Document and track all IT support tickets using our ticketing system
- Install, configure, and maintain company workstations and peripherals
- Collaborate with senior IT staff on system upgrades and maintenance
- Conduct training sessions for new software and systems
- Maintain inventory of IT assets and equipment
Qualifications
- Associate's degree or relevant certification (CompTIA A+, Network+, etc.)
- Basic knowledge of Windows OS, networking, and security principles
- Strong problem-solving and communication skills
- Ability to work independently and in a team environment
- Customer service experience preferred but not required
- Valid driver's license for occasional off-site support
- Willingness to learn new technologies quickly