Job Description
Launch your tech career this week with TechSolutions Inc. in Jacksonville! We're seeking motivated entry-level IT Support Specialists to join our dynamic team. Enjoy competitive compensation, comprehensive benefits, and hands-on training in a collaborative environment. Perfect for recent graduates or career changers eager to grow in the tech industry.
Responsibilities
- Provide Tier 1 technical support via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document IT processes and maintain accurate service logs
- Collaborate with senior engineers on network infrastructure projects
- Assist with cybersecurity best practices implementation
- Train end-users on new technologies and systems
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows/Mac operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and customer service skills
- Ability to lift 25lbs and work in a hybrid office setting
- CompTIA A+ or similar certification a plus