Job Description
Urgent Opening: Join Our Tech Team Today! InnovateTech Solutions is hiring motivated entry-level IT Support Specialists in Oklahoma City. This is your chance to launch your career in technology with hands-on experience, mentorship, and growth opportunities. We're looking for enthusiastic problem-solvers who thrive in fast-paced environments. Immediate start available for the right candidate!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Assist with system installations, configurations, and upgrades
- Document technical processes and maintain accurate ticket logs
- Collaborate with senior engineers on complex troubleshooting
- Support internal staff with IT training and best practices
- Monitor system performance and security protocols
- Contribute to IT documentation and knowledge base
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong troubleshooting and analytical skills
- Excellent written and verbal communication abilities
- Customer service mindset with patience and empathy
- Ability to work independently and in team environments
- CompTIA A+ certification preferred but not required