Job Description
Join our dynamic team as an Entry-Level IT Support Specialist and kickstart your career in technology! We're urgently seeking motivated individuals to provide critical technical assistance to our clients in Wichita. This is your opportunity to gain hands-on experience in a fast-paced environment while making a tangible impact. We offer comprehensive training, growth opportunities, and a collaborative culture that values innovation and professional development. If you're passionate about technology and eager to learn, apply now to secure your spot!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Assist users with device setup, troubleshooting, and system maintenance
- Document all support tickets and resolutions in CRM systems
- Collaborate with senior technicians to resolve complex issues
- Install, configure, and test new IT equipment
- Conduct routine system audits and security checks
- Train users on best practices for digital security
- Participate in IT infrastructure projects as assigned
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Basic knowledge of Windows OS, networking, and security concepts
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Ability to work independently and in team environments
- Willingness to obtain industry certifications (CompTIA A+)
- Valid driver's license and reliable transportation
- Must pass background check and drug screening