Job Description
Join our dynamic Memphis team as an Entry-Level IT Support Specialist! We're urgently seeking tech-savvy individuals to launch their careers in IT. No prior experience required – we provide comprehensive training. Enjoy competitive benefits, growth opportunities, and the chance to work with cutting-edge technology in a collaborative environment.
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document IT processes and maintain accurate records
- Collaborate with senior IT staff on infrastructure projects
- Assist with network security protocols and data backup procedures
- Train users on new technology implementations
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic understanding of computer systems and networks
- Strong problem-solving and communication skills
- Ability to work independently and in teams
- Customer service mindset with patience and professionalism
- Willingness to learn new technologies quickly