Job Description
Join TechNova Solutions this week as an Entry-Level IT Support Specialist! We're seeking motivated tech enthusiasts to provide critical support to our growing client base in Houston's thriving tech sector. This is your opportunity to launch your career in IT with hands-on experience, mentorship from senior engineers, and immediate impact on business operations. We value fresh perspectives and offer a collaborative environment where your growth is our priority. Start immediately and begin your journey in technology!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop/laptop systems
- Document technical issues and resolutions in service management systems
- Collaborate with cross-functional teams to resolve complex problems
- Assist with cybersecurity protocols and access management
- Train users on new technologies and system updates
- Participate in IT infrastructure improvement projects
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals and cloud services
- Strong problem-solving and communication skills
- CompTIA A+ or similar certification preferred (not required)
- Ability to work independently and in team environments
- Valid driver's license for occasional on-site support
- Must be available to start within 7 days