Job Description
Join our dynamic team at TechSolutions Inc. and kickstart your IT career this week! We're seeking passionate Entry-Level IT Support Specialists to provide exceptional technical assistance to our Columbus-based clients. This is your chance to gain hands-on experience with cutting-edge technology while working alongside industry experts in a fast-paced, collaborative environment.
Why You'll Love Working Here:
- Comprehensive training program for recent graduates
- Modern downtown Columbus office with flexible work optionsCareer advancement opportunities into cybersecurity and cloud infrastructure
- Competitive benefits package including health insurance and 401K matching
Responsibilities
- Provide first-line technical support via phone, email, and remote assistance
- Diagnose and resolve hardware/software issues for enterprise clients
- Install, configure, and maintain network infrastructure components
- Create and maintain technical documentation and knowledge base articles
- Collaborate with senior engineers on complex system implementations
- Monitor system performance and proactively address potential issues
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/Linux operating systems
- Strong problem-solving and customer service skills
- CompTIA A+ or similar certification preferred
- Ability to work independently with minimal supervision
- Valid driver's license for occasional client site visits
- Willingness to obtain Security+ certification within 6 months