Job Description
Immediate Opening for Memphis Talent! Join our dynamic team as an Entry-Level Customer Support Specialist and launch your career in tech. No experience required – we provide comprehensive training. Enjoy competitive pay, benefits, and a supportive work environment in the heart of Memphis. Apply today and become part of our innovative company culture!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve technical issues and troubleshoot problems
- Document interactions in CRM systems
- Collaborate with senior team members on complex cases
- Process orders and manage customer accounts
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Ability to work in a fast-paced environment
- Customer service mindset
- Willingness to learn new technologies
- Reliable internet access for remote work