Job Description
Start Your Career Today! No Experience Required!
Join our dynamic team at NYC Metro Services Inc. as an Entry-Level Customer Service Associate. We're hiring immediately for motivated individuals in New York City who are eager to learn and grow with us. No prior experience is necessary – we provide comprehensive training!
Enjoy competitive pay, comprehensive benefits, and a supportive work environment. If you're a people person with strong communication skills and a can-do attitude, apply now to begin your professional journey!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Resolve customer issues efficiently and maintain high satisfaction rates
- Document all interactions accurately in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and maintain confidentiality
- Participate in ongoing training programs to enhance skills
- Support sales initiatives when required
Qualifications
- No prior experience required – we provide full training
- High school diploma or equivalent (GED)
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Proficient with basic computer applications
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable transportation to our Manhattan location