Job Description
Immediate Weekend Shift Opening in Seattle! Join our dynamic team as a Weekend Tech Support Specialist. This urgent opportunity offers competitive pay, flexible scheduling, and the chance to work with cutting-edge technology in Seattle's vibrant tech hub. Perfect for students, night owls, or those seeking work-life balance. Apply now to secure your spot!
Responsibilities
- Provide remote and in-person technical support for hardware/software issues
- Manage customer service inquiries via phone, chat, and email
- Install, configure, and troubleshoot Windows/macOS systems
- Document incidents and maintain detailed support logs
- Collaborate with cross-functional teams to resolve complex issues
- Train users on new technologies and best practices
Qualifications
- 1+ years of technical support experience
- Proficiency in Windows and macOS environments
- Strong problem-solving and communication skills
- Ability to work independently and prioritize tasks
- CompTIA A+ or similar certification preferred
- Weekend availability (Sat/Sun shifts required)
- Valid Washington State driver's license (for occasional site visits)