Job Description
Join TechSolutions Inc., a rapidly growing tech firm revolutionizing Houston's digital landscape! We're urgently seeking passionate entry-level professionals to launch their careers in our dynamic IT department. As a Junior IT Support Specialist, you'll gain hands-on experience with cutting-edge technologies while contributing to our mission of delivering exceptional client solutions. Enjoy competitive benefits, mentorship from industry experts, and a collaborative work environment in the heart of Houston's tech hub.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document IT procedures and create knowledge base articles
- Collaborate with senior team on system upgrades and security protocols
- Monitor system performance and troubleshoot user-reported incidents
- Assist with cloud service administration (AWS/Azure basics)
- Participate in IT asset inventory management
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/Linux operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and prioritize tasks
- CompTIA A+ or similar certification preferred
- Valid Texas driver's license for occasional on-site visits
- 0-2 years of relevant internship/volunteer experience