Job Description
Are you looking for a stable career with a consistent schedule? Summit Tech Solutions is hiring immediately for our Weekend Operations Team in Denver, Colorado. We are looking for detail-oriented professionals to join us for a role that starts this week.
As a key member of our technical support staff, you will ensure business continuity by maintaining our IT infrastructure and supporting our team during non-peak hours. This is a fantastic opportunity for those who prefer a predictable work-life balance without sacrificing professional growth.
Responsibilities
- Execute routine system maintenance, backups, and security patches during weekend hours.
- Provide Tier 1 and Tier 2 technical support to internal employees and external clients via phone and email.
- Diagnose and troubleshoot hardware and software issues efficiently.
- Document all technical incidents and resolutions in the ticketing system.
- Collaborate with the week-day support team to ensure seamless handovers.
- Monitor system alerts and respond to critical incidents within SLA guidelines.
- Maintain a clean and organized workspace while adhering to safety protocols.
Qualifications
- High school diploma or GED required; Associate’s degree in Information Technology or related field preferred.
- 1-2 years of experience in IT support, help desk, or technical operations.
- Must be available to work Saturdays and Sundays on a consistent basis.
- Strong knowledge of Windows, macOS, and basic Linux administration.
- Proficiency in Microsoft Office Suite and troubleshooting protocols.
- Excellent verbal and written communication skills.
- Ability to work independently with minimal supervision.