Job Description
Ready to kickstart your career immediately? We are looking for a skilled and dedicated Weekend IT Support Specialist to join our elite team in Boston, MA. This is a fantastic opportunity for a professional who wants a reliable weekend schedule with competitive pay and benefits.
We are seeking a tech-savvy individual who can hit the ground running. If you are available to start this week and thrive in a fast-paced environment, we want to hear from you. Join a company that values flexibility, technical expertise, and employee growth.
Responsibilities
- Troubleshoot and Resolve: Provide expert technical support for hardware, software, and network issues for on-site staff.
- Ticket Management: Log, track, and resolve IT helpdesk tickets efficiently using our ticketing system.
- Hardware Maintenance: Perform regular maintenance, updates, and backups for workstations and servers during weekend shifts.
- Network Support: Assist in maintaining secure and reliable network connectivity for the office.
- Onboarding: Assist in the setup of new employee workstations during the weekend to ensure Monday readiness.
- Security: Enforce IT security protocols and ensure compliance with company policies.
Qualifications
- Experience: 2+ years of experience in IT support, helpdesk, or a related technical field.
- Availability: Must be available to work weekends (Saturday and Sunday) on a consistent basis.
- Education: Associate degree in Computer Science, IT, or equivalent work experience.
- Technical Skills: Proficiency in Windows OS, Microsoft Office Suite, and basic networking concepts.
- Communication: Excellent verbal and written communication skills to interact with non-technical staff.
- Problem Solving: Strong ability to diagnose technical issues and implement effective solutions quickly.