Job Description
Are you looking for a rewarding role with immediate availability? Tampa Support Solutions is hiring immediately for our Weekend Shift team in Tampa, FL.
We are seeking dedicated individuals to provide exceptional support to our valued clients. This is a fantastic opportunity to join a dynamic organization with competitive pay and a supportive work environment.
Why You'll Love This Role:
- Immediate Start: Onboarding begins as early as this week.
- Competitive Compensation: Earn between $18.00 and $22.00 per hour.
- Weekend Flexibility: Enjoy your weekdays free with our Saturday and Sunday shifts.
- Growth Potential: Clear pathways for career advancement within the company.
Don't miss out on this chance to join our team. Apply today to secure your spot!
Responsibilities
- Handle a high volume of inbound and outbound customer inquiries with professionalism and empathy.
- Resolve complex service issues and provide accurate, timely information to clients.
- Document all customer interactions accurately in our CRM system.
- Collaborate with the support team to ensure service excellence and team goals are met.
- Identify opportunities to improve customer satisfaction and workflow efficiency.
- Adhere to all company policies, procedures, and compliance standards.
Qualifications
- High school diploma or equivalent required; associate degree preferred.
- Previous customer service experience is a plus but not mandatory.
- Strong verbal and written communication skills.
- Basic computer proficiency (Microsoft Office, email, and web navigation).
- Must be available to work weekends (Saturday and Sunday).
- Ability to work in a fast-paced environment with minimal supervision.