Job Description
Immediate opening for IT Support Specialist in Tucson, AZ! Join our dynamic team at TechSolutions Tucson and become the backbone of our tech operations. We're seeking a passionate professional to provide critical technical support across our client portfolio. This urgent hire requires immediate availability to resolve system issues, maintain network security, and ensure seamless IT operations. Enjoy competitive compensation, comprehensive benefits, and a collaborative environment where your expertise makes an immediate impact. Apply today to start your career with us!
Responsibilities
- Diagnose and resolve hardware/software issues for 50+ clients
- Implement network security protocols and data backup systems
- Manage helpdesk tickets with 24-hour SLA response time
- Deploy and maintain cloud infrastructure (AWS/Azure)
- Train end-users on cybersecurity best practices
- Document IT procedures and update knowledge base
- Collaborate with vendors for hardware/software procurement
Qualifications
- 3+ years of IT support experience in Windows/Linux environments
- CompTIA Network+ or AWS Certified Cloud Practitioner certification
- Proficiency in Active Directory and PowerShell scripting
- Strong troubleshooting skills with network diagnostics tools
- Experience with ServiceNow or similar ITSM platforms
- Ability to work flexible shifts including weekends
- Valid Arizona driver's license for on-site client visits