Job Description
Join TechForce Solutions immediately and become a key player in our dynamic IT team! We're seeking a highly skilled IT Support Specialist to start this week in Dallas, TX. This contract role offers rapid onboarding and the chance to make an immediate impact in a fast-paced tech environment. Enjoy competitive compensation, flexible scheduling, and the opportunity to work with cutting-edge technology while supporting our clients' critical infrastructure.
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network issues
- Deploy and configure desktops, laptops, and mobile devices
- Monitor and maintain system security protocols
- Document IT processes and incident reports
- Collaborate with cross-functional teams on system upgrades
- Train end-users on new technologies and best practices
- Manage cloud services (Azure/O365) administration
Qualifications
- 3+ years of IT support experience in enterprise environments
- CompTIA Network+ or Security+ certification required
- Proficiency in Windows OS, Active Directory, and SCCM
- Experience with ticketing systems (ServiceNow/Jira)
- Strong troubleshooting skills for hardware/software issues
- Excellent communication and customer service abilities
- Ability to start immediately and work flexible hours
- Bachelor's degree in IT or related field preferred