Job Description
Join our dynamic team immediately as a Part-Time Customer Service Specialist in Louisville! We're seeking energetic individuals to deliver exceptional support during our peak season. This urgent opening offers flexible scheduling and competitive compensation. Perfect for students, career changers, or anyone seeking supplemental income. Don't miss this opportunity to gain valuable experience in a fast-paced environment while making a real impact on customer satisfaction.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve issues efficiently using CRM systems
- Process orders and manage customer accounts
- Collaborate with team members to maintain service standards
- Document interactions accurately in company databases
- Identify upsell opportunities during customer interactions
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- 6 months customer service experience preferred
- Strong verbal and written communication skills
- Basic proficiency with Microsoft Office Suite
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown location
- Availability to work evenings/weekends