Job Description
Join our dynamic team at KC Community Services and make an immediate impact! We're urgently seeking passionate individuals for part-time customer service roles in Kansas City, MO. This is your chance to gain valuable experience while supporting our community. Enjoy flexible scheduling, competitive pay, and a supportive work environment. Apply now – positions fill fast!
Responsibilities
- Handle customer inquiries via phone, email, and chat with exceptional professionalism
- Resolve billing and service issues efficiently while maintaining high satisfaction rates
- Update customer records accurately in our CRM system
- Collaborate with cross-functional teams to ensure seamless service delivery
- Adhere to company protocols and data security standards
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Proficiency with Microsoft Office Suite and CRM software
- Exceptional verbal/written communication skills
- Ability to work flexible shifts including evenings/weekends
- Strong problem-solving abilities and attention to detail
- Positive attitude and resilience in fast-paced settings