Job Description
Immediate Opening for Part-Time Customer Service Professionals!
Join our dynamic team at Global Support Solutions in Wichita, KS, where your skills make a real difference. We're urgently seeking motivated individuals to deliver exceptional customer experiences while working flexible hours. This is your chance to launch a rewarding career in a fast-paced environment with competitive pay and growth opportunities.
Why Join Us?
- Flexible scheduling including evenings and weekends
- Comprehensive paid training
- Performance-based incentives
- Collaborative team culture
- Free parking and modern workspace
Responsibilities
- Handle inbound customer inquiries via phone and email with professionalism
- Resolve technical issues and product questions efficiently
- Process orders and update customer records accurately
- Collaborate with team to improve service quality
- Meet performance metrics for call resolution and customer satisfaction
- Document interactions and maintain detailed case notes
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service or call center experience
- Exceptional verbal and written communication skills
- Strong problem-solving abilities and patience
- Proficient with CRM software and Microsoft Office
- Ability to work independently and as part of a team
- Reliable transportation to our Wichita facility
- Flexible availability (evenings/weekends required)