Job Description
Are you seeking urgent hiring jobs in Virginia Beach, VA? Join a fast-paced team where your contributions matter immediately.
Coastal Connections is currently looking for a Part-Time Customer Service Representative to provide exceptional support to our valued clients. We offer a competitive hourly rate and a flexible schedule designed to fit your lifestyle.
Why Apply?
- Urgent Start: Immediate openings available for the right candidate.
- Flexible Hours: Choose shifts that work best for you.
- Modern Environment: Work in a supportive and tech-forward office.
Responsibilities
- Manage high volumes of incoming customer inquiries via phone and email.
- Resolve product and service issues with a focus on customer satisfaction.
- Process returns, exchanges, and refunds accurately and efficiently.
- Collaborate with the sales team to ensure a seamless customer journey.
- Maintain accurate records of customer interactions in the CRM system.
- Identify and escalate complex issues to management when necessary.
Qualifications
- High school diploma or GED required.
- Previous experience in customer service or retail is preferred.
- Strong verbal communication skills and a professional demeanor.
- Basic computer proficiency and typing speed (40+ WPM).
- Ability to work weekends and holidays as required by business needs.
- Valid driver's license (not required for all roles).