Job Description
Immediate opening for energetic individuals to join our dynamic team! Baltimore City Solutions is urgently hiring part-time Customer Service Associates to deliver exceptional experiences in our downtown location. Enjoy flexible scheduling, competitive pay, and the opportunity to make a direct impact on our community. This role is perfect for students, career changers, or those seeking supplemental income. Training provided – no prior experience required!
Responsibilities
- Provide prompt, friendly service to all customers via phone, email, and in-person
- Resolve inquiries efficiently while maintaining brand standards
- Process transactions accurately using POS systems
- Assist with inventory management and stock replenishment
- Collaborate with team members to maintain a clean, organized environment
- Document customer feedback and operational issues
- Adhere to all safety and compliance protocols
Qualifications
- High school diploma or equivalent (students welcome)
- Availability for 20-25 hours/week, including weekends
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude with problem-solving mindset
- Reliable transportation to Harbor Place location
- U.S. work authorization required