Job Description
Are you looking for a job that starts immediately? Apex Logistics & Support is currently conducting an urgent hiring drive for weekend Customer Service Representatives in Miami, FL.
We are expanding our support team and need reliable individuals to join us for our Saturday and Sunday shifts. If you have excellent communication skills and are looking for a stable position with competitive pay, we want to hear from you today.
Key Highlights:
- Immediate Start: Onboarding begins this week.
- Weekend Schedule: Saturday & Sunday (Full-time hours).
- Competitive Pay: $18.00 - $22.00 per hour based on experience.
- Growth Opportunity: Potential for full-time shifts and advancement.
Don't miss this opportunity to secure your future with a growing company in the heart of Miami!
Responsibilities
- Handle a high volume of customer inquiries via phone, email, and live chat during weekend shifts.
- Resolve customer complaints and issues professionally and efficiently.
- Accurately enter customer data and maintain detailed service records in the CRM.
- Collaborate with the support team to ensure timely ticket resolution.
- Process returns, exchanges, and order modifications with precision.
- Adhere to company policies and quality assurance standards at all times.
Qualifications
- High school diploma or GED required.
- Previous customer service experience is preferred but not mandatory for this urgent role.
- Mandatory Requirement: Must be available to work weekends (Saturday and Sunday).
- Strong verbal and written communication skills.
- Ability to multitask in a fast-paced, high-volume environment.
- Basic proficiency with Microsoft Office Suite and computer systems.