Job Description
We are looking for urgent part-time jobs in Jacksonville, FL and we want you to join our growing team at Apex Support Solutions. If you are seeking flexible employment with immediate start opportunities, this is the perfect role for you.
We pride ourselves on delivering exceptional customer experiences and are currently seeking dedicated individuals to join our support staff. This is a fantastic opportunity for students, parents, or anyone looking to enter the workforce in a supportive environment.
Key Highlights:
- Immediate hiring for qualified candidates.
- Competitive hourly wage.
- Flexible shift scheduling.
Take the next step in your career today by applying now!
Responsibilities
- Manage incoming customer inquiries via phone, email, and live chat promptly.
- Resolve product or service issues with a focus on high customer satisfaction.
- Process orders, returns, and exchanges accurately.
- Maintain and update customer records in our CRM system.
- Collaborate with team leads to improve service protocols.
- Provide product knowledge and support to clients.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Strong verbal and written communication skills.
- Ability to work independently and meet performance targets.
- Basic proficiency with computer applications.
- Must be available to work flexible hours, including evenings and weekends.