Job Description
We are urgently hiring IT Support Specialists in Portland, OR!
Looking for a career that values your time and pays you weekly? TechHorizon Solutions is expanding our team and needs immediate talent to join our growing department. If you have a knack for solving technical problems and thrive in a fast-paced environment, we want to hear from you.
Don't miss this opportunity to secure a high-paying role with weekly direct deposits and comprehensive benefits.
Why Apply?
- Weekly Paychecks: Get paid every week with direct deposit.
- Immediate Start: Onboard this week and begin working tomorrow.
- Modern Environment: Work with cutting-edge technology and a collaborative team.
Join us and take the next step in your IT career today!
Responsibilities
- Provide Tier 1 and Tier 2 technical support to internal employees via phone, email, and in-person.
- Diagnose and resolve hardware, software, and network connectivity issues efficiently.
- Manage and maintain computer inventory, peripherals, and mobile devices.
- Configure and troubleshoot operating systems (Windows, macOS) and productivity software.
- Assist in the onboarding process for new hires, setting up their workstations and accounts.
- Document all technical issues and resolutions in the ticketing system.
Qualifications
- Associate degree in Information Technology, Computer Science, or equivalent experience.
- CompTIA A+ Certification is highly preferred.
- 1-3 years of professional IT support or Help Desk experience.
- Strong knowledge of Active Directory and Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Ability to work independently and manage multiple tickets efficiently under pressure.