Job Description
Are you ready to kickstart your career in a dynamic environment? San Antonio Support Hub is currently conducting an urgent hiring drive for entry-level Customer Service Representatives.
We are looking for enthusiastic individuals who are eager to learn, communicate effectively, and contribute to a growing team. Whether you are entering the workforce for the first time or looking to transition into a customer-centric role, we offer comprehensive training and a supportive culture.
Why Join Us?
- Immediate Start: We are filling positions quickly for the right candidates.
- No Experience Required: We provide hands-on training and mentorship.
- Competitive Pay: Earn $16.00 - $20.00 per hour based on performance.
- Growth Opportunities: Clear pathways for advancement within the company.
Don't miss this opportunity to build a future in San Antonio. Apply today!
Responsibilities
- Manage inbound and outbound customer inquiries with a focus on satisfaction and retention.
- Resolve customer complaints and issues efficiently using problem-solving skills.
- Update and maintain accurate customer records in the CRM database.
- Communicate product information, policies, and procedures clearly.
- Collaborate with team members to meet daily and weekly performance targets.
- Participate in ongoing training sessions to enhance product knowledge and soft skills.
Qualifications
- High school diploma or GED is preferred.
- Basic computer literacy and proficiency with Microsoft Office Suite.
- Strong verbal and written communication skills.
- Ability to type at least 30 WPM.
- A positive attitude and willingness to learn new processes.
- Ability to work flexible hours, including weekends and holidays if required.