Job Description
Join Our Growing Team Today!
Baltimore Growth Solutions is currently urgent hiring for entry-level Customer Service Representatives. We are looking for driven individuals who are ready to learn, grow, and excel in a supportive environment. No prior experience is required; we provide full training to get you up to speed.
If you are looking for a stable career with a competitive salary and excellent benefits, this is the perfect opportunity for you.
Why Join Us?
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Zero Experience Needed: We train from scratch.
- Benefits Package: Health, dental, and vision insurance available after 90 days.
- Career Growth: Clear pathways to management and senior roles.
Responsibilities
- Greet and assist customers with inquiries regarding products and services in a professional and friendly manner.
- Process customer orders, returns, and exchanges accurately using our internal software systems.
- Resolve customer complaints and issues efficiently to ensure high satisfaction rates.
- Maintain a clean, organized, and safe workspace to promote efficiency.
- Collaborate with the sales and operations teams to meet daily and monthly performance targets.
- Document customer interactions and feedback for continuous improvement.
- Stay updated on product knowledge and company policies to provide accurate information.
Qualifications
- High School Diploma or GED is required.
- Excellent verbal communication skills with a friendly and professional demeanor.
- Basic computer literacy and ability to learn new software quickly.
- Strong problem-solving abilities and attention to detail.
- Reliability and a strong work ethic.
- Ability to work flexible hours, including weekends and holidays, as needed.
- Valid driver's license and reliable transportation is a plus.