Job Description
Immediate opening for motivated individuals to launch their career in customer support! Northwest Support Solutions is urgently hiring entry-level Customer Service Specialists in Seattle. No prior experience required – we provide comprehensive paid training to help you succeed. Join our dynamic team in a fast-paced tech environment and build valuable skills while supporting industry-leading clients.
Why Join Us?
- Competitive hourly wages with growth opportunities
- Full benefits package (health, dental, vision)
- 401(k) with company matching
- Paid professional development
- Modern downtown Seattle workspace
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Document interactions using CRM software
- Collaborate with team to resolve complex issues
- Meet daily performance and quality targets
- Participate in ongoing training programs
- Contribute to process improvement initiatives
- Maintain positive customer relationships
Qualifications
- High school diploma or equivalent (degree preferred)
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong problem-solving aptitude
- Basic computer proficiency
- Positive attitude and team player mentality
- Reliable transportation to downtown Seattle
- Willingness to learn new technologies