Job Description
Immediate opening in Washington DC for motivated individuals ready to launch their career! Capital City Solutions is urgently hiring Entry-Level Customer Service Specialists with no experience required. We provide comprehensive paid training and a supportive environment to help you succeed.
Join our dynamic team serving prestigious clients in the nation's capital. Enjoy competitive compensation, comprehensive benefits package, and clear career advancement opportunities. Perfect for recent graduates or career changers seeking stability and growth.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve service issues using our proprietary CRM system
- Process transactions and maintain accurate client records
- Collaborate with senior team members to improve service protocols
- Participate in weekly training sessions to enhance product knowledge
- Meet monthly performance metrics for customer satisfaction
- Contribute to team improvement initiatives
Qualifications
- High school diploma or equivalent (college students welcome)
- Strong communication skills and positive attitude
- Basic computer proficiency with willingness to learn new software
- Ability to multitask in a fast-paced environment
- Reliable transportation to downtown DC office
- Pass background check and drug screening
- Commitment to 40-hour work schedule with flexibility for occasional overtime