Job Description
Immediate opening for a Full-Time IT Support Specialist in Wichita, KS! Join our dynamic team providing critical technical infrastructure support to local businesses. This urgent role offers competitive compensation, comprehensive benefits, and rapid onboarding. Apply today to secure your position in this high-demand position!
Responsibilities
- Diagnose and resolve hardware/software issues across 50+ endpoints
- Deploy and maintain network infrastructure (routers, switches, firewalls)
- Manage cloud services (Azure/O365) and cybersecurity protocols
- Provide Tier 2/3 support for complex system integrations
- Document procedures and create technical knowledge base articles
- Collaborate with vendors for hardware procurement and maintenance
- Train staff on cybersecurity best practices
Qualifications
- 3+ years enterprise IT support experience
- CompTIA Network+ and Security+ certifications required
- Proficiency in Windows Server administration and Active Directory
- Experience with VoIP systems and cloud infrastructure
- Strong problem-solving and communication skills
- Bachelor's degree in IT or related field preferred
- Ability to work flexible hours including occasional weekends