Job Description
Are you a tech enthusiast looking for immediate opportunities? Fort Worth Tech Innovators is urgently seeking a dedicated Part-Time IT Support Specialist to join our dynamic team. We are a fast-paced organization committed to excellence, and we need your expertise to help us deliver seamless technological solutions to our clients.
In this role, you will be the first point of contact for technical support, ensuring our systems run smoothly and efficiently. We offer a flexible schedule, competitive pay, and a collaborative work environment that fosters growth and innovation. If you are ready to make an impact and start immediately, we want to hear from you.
Responsibilities
- Provide immediate technical support via phone, email, and in-person for hardware and software issues.
- Troubleshoot and resolve network connectivity problems, printer malfunctions, and application errors.
- Manage and maintain the inventory of IT equipment, ensuring accurate tracking and timely repairs.
- Assist in the deployment and configuration of new devices and software updates.
- Document all support tickets and resolutions in our ticketing system to maintain a knowledge base.
- Collaborate with the senior IT team to identify areas for process improvement.
Qualifications
- High school diploma or equivalent; technical certifications are a plus.
- 1-2 years of experience in IT support, help desk, or a related technical field.
- Strong understanding of Windows and macOS operating systems.
- Excellent verbal and written communication skills with a focus on customer service.
- Ability to work flexible hours, including evenings and weekends, as required.
- Problem-solving mindset with the ability to work independently and as part of a team.