Job Description
Are you a tech-savvy problem solver looking for a flexible opportunity? TechNova Solutions is currently seeking a Part-Time IT Support Specialist to join our innovative team in Austin, Texas. We pride ourselves on delivering exceptional service and maintaining a seamless technological environment for our employees.
In this role, you will be the first point of contact for technical assistance, ensuring our team stays productive and connected. We offer a competitive hourly rate, a supportive work culture, and the flexibility that part-time roles provide.
What We Offer:
- Competitive Pay: $20.00 - $25.00 per hour.
- Flexible Schedule: Ideal for students or those seeking work-life balance.
- Professional Development: Opportunities to learn new technologies.
- Modern Work Environment: Collaborative atmosphere in the heart of Austin.
Don't miss this chance to kickstart your career in the tech industry. Apply today!
Responsibilities
- Provide first-level technical support for hardware, software, and peripheral issues.
- Troubleshoot network connectivity problems and resolve local area network (LAN) issues.
- Assist in the setup, configuration, and maintenance of workstations for new hires.
- Maintain accurate inventory records of IT assets and software licenses.
- Document all support tickets and resolutions in the helpdesk system.
- Collaborate with the IT team to implement best practices for IT security.
- Conduct routine checks on computer systems to ensure optimal performance.
Qualifications
- High school diploma or equivalent; Associate degree in Information Technology is a plus.
- Basic knowledge of computer hardware, operating systems (Windows/Mac), and peripherals.
- Strong problem-solving skills with the ability to diagnose complex issues quickly.
- Excellent verbal and written communication skills.
- Ability to work independently with minimal supervision.
- Reliable internet connection (required for remote or hybrid support duties).
- Valid driver's license (for occasional on-site support tasks).