Job Description
Join our dynamic team at SwiftServe Solutions as a Part-Time Customer Service Specialist in Oklahoma City! We're seeking enthusiastic individuals to deliver exceptional support experiences while working flexible hours. This role offers immediate start opportunities with competitive pay and a supportive environment.
Our customer-focused team thrives on problem-solving and building lasting relationships. If you're passionate about helping others and want to grow your career with a forward-thinking company, apply today!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve customer concerns efficiently while maintaining high satisfaction standards
- Document interactions accurately in our CRM system
- Collaborate with team members to ensure consistent service delivery
- Process transactions and maintain accurate records
- Contribute to continuous improvement of service protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and active listening skills
- Ability to multitask in a fast-paced environment
- Basic proficiency with Microsoft Office Suite
- Positive attitude and solution-oriented mindset
- Availability to work evenings and weekends (20-30 hours/week)