Job Description
Join our dynamic team as an urgent part-time Customer Service Specialist! We're seeking energetic individuals to deliver exceptional experiences to Detroit residents. This flexible role offers competitive pay and the opportunity to make a direct impact in your community. Perfect for students, parents, or anyone seeking supplemental income with weekday/evening availability.
Our ideal candidates thrive in fast-paced environments and possess strong problem-solving skills. Enjoy a supportive workplace culture with comprehensive training and growth opportunities. Start immediately with our onboarding program designed for quick integration.
Responsibilities
- Provide responsive support to customers via phone, email, and in-person channels
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Resolve customer inquiries efficiently with empathy and professionalism
- Assist with inventory management and store merchandising tasks
- Collaborate with team members to maintain organized workspaces
- Contribute to a positive customer experience through exceptional service
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Basic proficiency with POS systems and Microsoft Office
- Ability to work flexible shifts including evenings and weekends
- Valid Michigan driver's license (if driving required)
- Ability to stand for extended periods and lift 25 lbs
- Must pass background check and drug screening