Job Description
Immediate Openings Available!
Memphis Support Hub is hiring immediately for dynamic Part-Time Customer Experience Specialists. If you are looking for a flexible role in Memphis, TN, we want to hear from you.
We are looking for individuals who are passionate about helping others and thrive in a fast-paced environment. Join our team and enjoy competitive pay with benefits.
What We Offer:
- Competitive hourly wage ($18 - $22/hr).
- Flexible scheduling to fit your lifestyle.
- Health and dental benefits for full-time hours.
- Professional development opportunities.
Apply today to start your career with us!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat promptly.
- Resolve product or service issues to ensure high customer satisfaction.
- Process orders, returns, and exchanges accurately.
- Document customer interactions and feedback in the CRM system.
- Collaborate with the support team to improve service protocols.
- Identify and escalate complex issues to senior management when necessary.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service experience is preferred but not mandatory.
- Strong interpersonal and communication skills.
- Basic computer proficiency and typing speed (35+ WPM).
- Ability to work a flexible schedule, including weekends and holidays.
- Reliable transportation to the Memphis office.