Job Description
Are you a tech-savvy problem solver looking for a rewarding opportunity that fits your schedule? Apex Tech Solutions is currently seeking a dedicated Night Shift IT Support Technician to join our dynamic team in Jacksonville, FL.
We offer competitive pay, comprehensive benefits, and the chance to start working immediately. If you thrive in a fast-paced environment and have a passion for technology, we want to hear from you.
Why Join Us?
- Immediate Start: Start this week!
- Competitive Pay: $18.00 - $25.00/hour based on experience.
- Stable Night Shift Schedule: 7:00 PM - 7:00 AM (rotating weekends off).
- Benefits Package: Medical, Dental, Vision, and 401(k).
Job Summary
As a Night Shift IT Support Technician, you will be the primary point of contact for our internal users during evening hours. You will troubleshoot technical issues, maintain IT assets, and ensure business continuity across our Jacksonville operations.
Responsibilities
- Provide Tier 2 and Tier 3 technical support for hardware, software, and network issues.
- Manage and respond to help desk tickets in a timely manner using Jira/ServiceNow.
- Perform hardware installations, configurations, and upgrades for workstations and peripherals.
- Monitor network security and troubleshoot connectivity issues during off-hours.
- Assist in the deployment of software patches and security updates.
- Maintain inventory of IT assets and equipment logs.
Qualifications
- High school diploma or GED required; Associate degree in Computer Science or IT preferred.
- 1-3 years of experience in IT support, help desk, or a related technical field.
- Strong knowledge of Windows 10/11, Microsoft Office Suite, and Active Directory.
- Experience with remote access tools (TeamViewer, AnyDesk) is a plus.
- Ability to work the night shift (7:00 PM - 7:00 AM) reliably.
- Excellent problem-solving skills and customer service attitude.