Job Description
Are you a night owl looking for a high-impact role?
San Diego CyberCore is seeking a Night Shift IT Support Specialist to join our elite technical team. We are looking for a dedicated professional to manage our technical infrastructure during off-peak hours. If you are ready to start this week and want to work in a dynamic environment with a competitive compensation package, we want to hear from you.
Why Choose Us?
- Immediate Start: Onboarding begins as early as this week.
- Night Shift Premium: Competitive base salary plus shift differential.
- Modern Tech Stack: Work with the latest cybersecurity and infrastructure tools.
Don't miss this opportunity to advance your career in San Diego's thriving tech sector.
Responsibilities
- Provide Tier 2 technical support and troubleshooting for hardware, software, and network issues during the night shift.
- Monitor server health, patch management, and system backups to ensure 99.9% uptime.
- Triage and resolve incoming help desk tickets with a focus on speed and accuracy.
- Assist remote users with connectivity issues and software installation.
- Document all technical interactions, resolutions, and system configurations in the ticketing system.
- Collaborate with the day-shift team to hand over critical issues and ensure continuity of service.
Qualifications
- High school diploma or equivalent; Associate degree in Computer Science or IT preferred.
- Certificate in IT Support (CompTIA A+, Network+, or Security+) is highly desirable.
- Minimum 2-3 years of experience in IT support, help desk, or system administration.
- Must be available to work night shifts (e.g., 10:00 PM – 6:00 AM).
- Strong knowledge of Windows, Linux, and Active Directory environments.
- Excellent problem-solving skills and the ability to work independently with minimal supervision.