Job Description
Are you looking for an urgent career opportunity in Tampa?
We are currently seeking a Night Shift IT Support Specialist to join our growing team. This is a Urgent Hiring position offering a competitive shift differential and immediate start dates for qualified candidates. If you thrive in a fast-paced environment and have a knack for solving technical problems, we want to hear from you.
Why Join Us?
- Shift Premium: Earn up to $30.00/hour with our premium night shift differential.
- Immediate Start: Onboarding begins immediately for the right candidates.
- Modern Environment: Work with cutting-edge technology in a supportive, premium office setting.
As the Night Shift IT Support Specialist, you will be the critical link between our technology infrastructure and our 24/7 operations. You will ensure business continuity by maintaining system stability during off-hours.
Responsibilities
- Monitor Systems: Proactively monitor server infrastructure, network health, and application performance during night operations.
- Troubleshoot & Resolve: Diagnose and resolve hardware and software incidents reported by on-site staff using remote tools and on-site presence.
- Security Compliance: Enforce IT security protocols and access controls to protect company data during non-business hours.
- User Support: Provide technical assistance, password resets, and software installations to employees working the night shift.
- Documentation: Maintain accurate logs of incidents, resolutions, and system changes in our ticketing system.
- Hardware Maintenance: Perform routine hardware checks and minor repairs to ensure all workstations are operational.
Qualifications
- Experience: 1-3 years of experience in IT Support or a similar technical role.
- Certifications: CompTIA A+ or higher preferred.
- Night Shift Availability: Must be willing and able to work night shifts (typically 10:00 PM - 6:00 AM).
- Technical Skills: Strong knowledge of Windows 10/11, Active Directory, and basic networking concepts.
- Communication: Excellent verbal and written communication skills for remote and in-person support.
- Reliability: Proven track record of punctuality and dependability in a shift-based role.