Job Description
Are you a night owl who thrives in a high-tech environment? Apex Solutions is looking for a dedicated Night Shift IT Support Specialist to join our San Antonio team immediately. We offer competitive pay, comprehensive benefits, and a culture that respects your off-hours. Don't miss this chance to secure a stable position where you can make a real impact without the commute of the morning rush.
Why Join Us?
- Immediate Start: Onboarding begins this week.
- Competitive Pay: $22 - $28/hour based on experience.
- No Commute: Enjoy your mornings and evenings stress-free.
- Full Benefits: Medical, dental, vision, and 401(k) matching.
Responsibilities
- Provide Tier 2 technical support for hardware, software, and network issues.
- Monitor system performance, server health, and security alerts during off-hours.
- Perform routine system patches, updates, and virus scans.
- Manage and resolve helpdesk tickets in our ticketing system efficiently.
- Assist in data backups, disaster recovery testing, and system maintenance.
- Collaborate with the day shift team to hand over critical issues and document resolutions.
Qualifications
- Associate degree in Information Technology or equivalent hands-on experience.
- 1+ years of experience in IT support, helpdesk, or technical support roles.
- Ability to work a rotating night shift schedule (e.g., 10:00 PM - 6:00 AM).
- Strong troubleshooting skills for Windows, Mac, and mobile devices.
- Excellent written and verbal communication skills.
- Must be authorized to work in the USA.