Job Description
Are you a technical problem-solver looking for a stable night shift opportunity in Los Angeles? Apex Tech Solutions is currently hiring a Night Shift IT Support Specialist to join our 24/7 operations team. If you enjoy working independently and solving complex technical challenges when the office is quiet, we want to meet you.
We are looking for a dedicated professional to ensure our systems remain secure and operational around the clock. This role offers a competitive hourly rate, comprehensive benefits, and the chance to be part of a dynamic tech team.
Why Apply?
- Immediate Start: Positions available for immediate placement.
- Competitive Pay: $22 - $28/hour based on experience.
- Stable Schedule: Consistent night shift (10 PM - 6 AM) with no weekend rotations.
Responsibilities
- Provide tier-1 and tier-2 technical support to internal employees via phone and remote access during the night shift.
- Troubleshoot hardware, software, and network connectivity issues efficiently.
- Perform routine system maintenance, patch management, and security updates.
- Monitor server health and alert administrators to any critical failures.
- Document all incidents, resolutions, and service requests in the ticketing system (ServiceNow/Zendesk).
- Collaborate with the day-shift team to ensure seamless handover of ongoing issues.
Qualifications
- High School Diploma or GED required; Associate’s degree in IT, Computer Science, or related field preferred.
- CompTIA A+ Certification or equivalent practical experience is highly desirable.
- Strong knowledge of Microsoft Windows 10/11, Active Directory, and basic networking (TCP/IP).
- Proven ability to diagnose and resolve hardware and software problems.
- Must be legally authorized to work in the United States.
- Must be available to work a consistent night shift schedule.