Job Description
Join our dynamic team as an entry-level IT Support Specialist! We're urgently hiring motivated individuals in Atlanta to provide essential technical support to our growing client base. This is your gateway to a rewarding career in technology with comprehensive training and rapid advancement opportunities.
At TechSprint Atlanta, we foster a collaborative environment where your skills will flourish. You'll work alongside industry experts while gaining hands-on experience with cutting-edge systems. We value fresh perspectives and offer a structured onboarding program designed to accelerate your professional growth.
Responsibilities
- Provide first-line technical support for hardware, software, and network issues
- Assist users with system installations, configurations, and troubleshooting
- Document technical issues and resolutions in our ticketing system
- Collaborate with senior engineers on complex problem-solving
- Conduct routine system maintenance and security updates
- Train end-users on new technologies and best practices
- Support office equipment setup and maintenance
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of operating systems (Windows, macOS)
- Familiarity with networking concepts and cloud services
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- CompTIA A+ certification (or willingness to obtain within 6 months)
- Valid driver's license for occasional on-site visits