Job Description
Are you ready to launch your career in technology? IndyTech Solutions is seeking a motivated Junior IT Support Specialist to join our growing team in Indianapolis. We offer an immediate start for the right candidate, comprehensive training, and a pathway to rapid professional growth.
In this role, you will be the first point of contact for our clients, solving technical challenges and ensuring smooth IT operations. If you are eager to learn, possess a 'can-do' attitude, and want to start working this week, we want to hear from you.
Responsibilities
- Provide Tier 1 technical support and troubleshooting for hardware and software issues.
- Assist in the setup, configuration, and maintenance of end-user devices (laptops, printers, mobile devices).
- Monitor system performance and report technical issues to senior engineering teams.
- Document technical procedures and maintain a knowledge base for future reference.
- Collaborate with cross-functional teams to implement IT best practices.
- Participate in on-call rotation for critical system outages.
Qualifications
- High School Diploma or equivalent required; Associate's degree in IT or related field is a plus.
- Basic understanding of computer networks, operating systems (Windows 10/11), and hardware components.
- Strong problem-solving skills and attention to detail.
- Excellent communication skills with the ability to explain technical concepts to non-technical users.
- Willingness to learn new technologies and obtain industry certifications (we support training).
- Ability to work in a fast-paced, collaborative environment.